TERMS AND CONDITIONS OF USE AND PURCHASE
SIDDHI «THE ESSENTIAL»
Last update: June 2026
Welcome to the SIDDHI «Lo Esencial» website (hereinafter, «SIDDHI»). By accessing, browsing, or making purchases through this website, you accept these Terms and Conditions, so we recommend that you read them carefully before using our services.
1. IDENTIFICATION OF THE DATA CONTROLLER
This website is operated by SIDDHI «Lo Esencial», a company dedicated to the commercialization of wellness products, personal care, aromatherapy, cosmetics, and related products.
For any questions related to these Terms and Conditions, you may contact us through the means published on our website.
2. ACCEPTANCE OF TERMS
Access to and use of this site implies full and unreserved acceptance of these Terms and Conditions.
If the user does not agree with any of the provisions set forth herein, they must refrain from using the site.
3. LEGAL CAPACITY
The services offered by SIDDHI are available only to adults with the legal capacity to enter into contracts under Mexican law.
By using this site, the user declares that they meet this requirement.
4. PRODUCTS
SIDDHI commercializes wellness, personal care, and aromatherapy products.
The product images, colors, sizes, presentations, and descriptions are for illustrative purposes and may present slight variations resulting from manufacturing processes, photography, or display on different devices.
SIDDHI reserves the right to modify, update, or discontinue products without prior notice.
5. PRICES
All published prices are expressed in Mexican Pesos (MXN) and include applicable taxes, unless expressly indicated otherwise.
Prices are subject to change without notice.
The applicable price will be the one in effect at the time of confirming the purchase.
6. ORDERS AND AVAILABILITY
The receipt of an order does not constitute a final acceptance.
SIDDHI may cancel orders in the following cases:
- Product unavailability.
- Obvious error in price or description.
- Suspicion of fraud or misuse of payment methods.
- Incomplete information provided by the customer.
In case of cancellation after payment has been made, the corresponding refund will be issued.
7. PAYMENT METHODS
The site accepts the payment methods available on the platform at the time of purchase.
Payments are processed by specialized financial service providers.
SIDDHI does not store complete bank card information.
8. SHIPPING
Shipments are made within the Mexican national territory.
Delivery times are estimated and may vary due to reasons beyond SIDDHI's control, including:
- Logistical delays.
- Weather conditions.
- Extended zones.
- Fortuitous events or cases of force majeure.
Once the package is delivered to the courier company, SIDDHI will provide reasonable tracking of the shipment, without assuming responsibility for delays attributable to the carrier.
9. EXCHANGES AND RETURNS
For reasons of hygiene, safety, and health control, personal care, cosmetic, aromatherapy, or wellness products cannot be returned once opened or used.
Returns will only be accepted when:
- The product received is different from the one requested.
- The product presents damage attributable to shipping.
- There is a verifiable manufacturing defect.
The claim must be filed within five (5) calendar days following the receipt of the product.
SIDDHI may request photographs and evidence to evaluate each case.
10. RESPONSIBLE USE OF PRODUCTS
The products marketed by SIDDHI are intended for wellness, personal care, and cosmetic use.
The information published on the site is for informational purposes and does not replace professional medical diagnosis, treatment, or recommendation.
The user is responsible for verifying ingredients, instructions, and potential personal sensitivities before using any product.
SIDDHI will not be liable for reactions resulting from allergies, misuse, or failure to follow instructions.
11. LIMITATION OF LIABILITY
SIDDHI does not guarantee that the website will operate uninterrupted or error-free.
Under no circumstances shall it be liable for indirect, incidental, or consequential damages arising from the use of the site or the products purchased.
SIDDHI's maximum liability shall be limited to the amount actually paid by the client for the claimed product.
12. INTELLECTUAL PROPERTY
All site content, including:
- Brand.
- Logos.
- Photographs.
- Designs.
- Texts.
- Videos.
- Images.
- Promotional material.
is the property of SIDDHI or its respective owners and is protected by Mexican and international intellectual property legislation.
Total or partial reproduction without prior written authorization is prohibited.
13. USER ACCOUNTS
When the site allows account creation, the user will be responsible for maintaining the confidentiality of their access credentials.
SIDDHI may suspend or cancel accounts that show fraudulent activity or breach these terms.
14. PERSONAL DATA PROTECTION
The processing of personal data will be carried out in accordance with the current Privacy Notice available on this website.
15. THIRD-PARTY LINKS
The site may contain links to external sites.
SIDDHI does not control or assume responsibility for the content, policies, or practices of such sites.
16. MODIFICATIONS
SIDDHI may modify these Terms and Conditions at any time.
The modifications will take effect upon their publication on the website.
17. APPLICABLE LAW
These Terms and Conditions shall be governed by the applicable federal laws of the United Mexican States.
Any dispute shall be submitted to the competent courts of Mexico, and the parties waive any other jurisdiction that may correspond to them.
18. CONTACT
For any questions, clarifications, or complaints related to these Terms and Conditions, the user may use the contact methods published on the SIDDHI «Lo Esencial» website.